Shipping policy

Shipping Policy – Faith United FC

Last Updated: November 12, 2025

Thank you for choosing Faith United FC. We strive to deliver your order quickly and efficiently while providing a smooth, reliable experience from checkout to delivery.

📦 Processing Times

  • Standard products: Ship within 1-2 business days.

  • Custom or personalized items: Ship within 7–14 business days depending on design, production time, and order volume.

Please note: Weekends and holidays are not counted as business days.

🚚 Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location, order weight, and selected shipping method.

Estimated delivery times after your order has shipped:

  • Standard Shipping (US): 3–7 business days

  • Expedited Shipping (US): 2–4 business days

  • International Shipping: 7–21 business days (varies by region)

All delivery times are estimates and may vary due to carrier delays.

✉️ Order Tracking

Once your order ships, you will receive a confirmation email containing your tracking number.
Please allow up to 24 hours for tracking updates to appear.

🎨 Custom Orders

Custom and personalized orders require additional production time.
Because these items are made to your specifications, they are final sale and non-returnable.

❗ Shipping Delays

Faith United FC is not responsible for:

  • Carrier delays

  • Lost or stolen packages

  • Incorrect addresses provided by the customer

  • Weather-related delays

If an issue occurs, we will do our best to assist you in resolving it with the carrier.

🔁 Wrong Address or Address Changes

If you entered an incorrect address, please contact us immediately:
📧 support@faithunitedfc.com

If your order has not shipped, we will update the address.
If it has already shipped, we cannot make changes, and you may need to contact the carrier directly.

🌍 International Shipping

We offer international shipping on select items.
Buyers are responsible for all customs fees, duties, and taxes upon delivery.

📦 Missing or Damaged Packages

If your package arrives damaged or does not arrive at all:

  1. Contact the carrier first with your tracking number

  2. Then notify us at support@faithunitedfc.com
    We will work with you and the carrier to resolve the issue.

💬 Questions?

If you have any questions about your order or shipping, contact us anytime at:

📧 contact@faithunitedfc.com

We’re here to help and ensure you receive your gear so you can play with purpose.